altelco.net Help Line

Our help line is open 24 hours a day, 7 days a week! The help line is closed only on holidays.

The help line phone number is (616) 892-4062 or (616) 997-9910.

Help Line Rules:

• The help line was created for users who are having trouble connecting to our service, or who can't view any web pages once connected. If you are having this kind of trouble, call 892-4062 or 997-9910 for assistance during the above hours. For all other problems please e-mail support@altelco.net.
• We are strictly Internet support, for all non-Internet questions contact the vendor you purchased your hardware or software from.

NOTE: We are constantly trying to find ways to make our service better and easier to use. If our help line is unable to help you, please call our main office at (616) 895-9911 and ask for Lisa. If you have ideas on how we can improve our service send an e-mail to support@altelco.net.