|
 |
Please review the list of FAQ's for an issue you may be experiencing:
Internet Service
- Can a standard or wireless router be used behing the DSL modem/router?
Yes, we recommend that you change your router LAN address from the default to 192.168.0.1. If you see performace issues, or some web sites or mail servers seem unavailable, lower the MTU setting to 1380.
If these topics do not resolve your issue, you may contact our office at support@allcom.net or 616.895.9911 for a return call on the following business day. Please be sure to leave your contact information with a trouble description for prompt service.
Emergency support can be reached by contacting our office at 616.895.9911. After regular business hours, please follow the prompts to report urgent trouble. Please note that a support technician will be paged. After-hour charges may apply if the issue is caused by customer equipment.
For questions regarding our services, please call our office
at 895-9911.
|
